AI and workplace wellness privacy

Employees are increasingly demanding wellness in the workplace. More and more of them are leaving their company if they are not satisfied with their professional daily life. Artificial Intelligence (AI) allows companies to retain talent by offering employees this expected well-being.

In the 1980’s, Labor Day was nothing like it is today. In IT, for example, the integration of new recruits into the workforce can take months, and the sector is rarely known to the general public. Due to the lack of suitable hardware, it was sometimes necessary to enter manually memorized commands to navigate through the available data sets.

Today, very few employees will comply with these terms of employment.

Any manager who has recently tried to recruit will agree that the battle for talent is very real. Wages like RTT, restaurant tickets and on-site concierge are no longer enough. To recruit talent today, each company needs to focus on a single component: improving work experience and the well-being of its employees.

Simplify work experience

Today, companies invest in digital transformation for three reasons: work faster, do better, and change / develop their business models. But any digital transformation leads to a better employee experience and managers often neglect the day-to-day life of the team that works first to achieve these objectives.

Outside of work hours, the habit of using a smartphone for personal work: finding a new home, treating a pet, or even arranging a trip … has led employees to expect the same level of comfort in the workplace. Use of professional equipment. It is no coincidence that the latest version of the NOW platform was created to enhance the user experience.

Of course, the interface is great, but it’s not! The experience gives more thanks for the more intuitive use. For an optimized user experience, it has been lightened to hide complexity so that usage is normal for everyone. This way the work experience can be made easier.

Prioritize flexibility

Many companies have now reinvested on their premises or adopted a hybrid approach to work and we do not look forward to returning to our hard and formatted workdays before the health crisis. The past two years have taught us that face-to-face, real-time interactions are invaluable, and many other activities can be done efficiently, or even better, asynchronously.

The telecommuting solution was not so pleasing and obvious to everyone, especially when it came to working on an improvised desk at a corner table in the kitchen while keeping an eye on the children. So it is not surprising that some employees come back to the office with eager interest to settle down better and find work comforts that they could not establish at home. But others joined the meeting without enduring the traffic jam, had lunch at leisure without going to the crowded cafeteria, and even enjoyed a two-hour break in the afternoon to call in the evening. In another time zone. These two profiles need to be considered for management, but also those that are still different.

In 2020, leaders have learned the hard way that pushing a button is not enough to change the way businesses are run. They realized that they needed to be prepared to use workforce management technologies that could support diverse and ever-changing work models.

Flexibility, supported by solid technological developments, is no longer an option. Companies need to communicate their work guidelines clearly to employees so that they can decide where, when and how to apply them. Companies that will now try to impose a rigorous work model must be prepared to transfer their employees to another employer who will consolidate this new professional order.

AI and human intelligence are not incompatible. They work better together.

Worldly work is automatic

Automation frees employees from many repetitive tasks, making work more fulfilling and creative. Digitization of work can go further with artificial intelligence, which efficiently sorts through huge amounts of data and creates recommendations and prescriptives. AI can even be used to facilitate the internal promotion of certain employees (an important argument for retaining and rewarding teams).

It is a misconception that AI is designed to replace human workers. In reality, artificial intelligence is about the interface between man and machine, automating mundane and repetitive actions, eliminating difficulties and making tasks more interesting by presenting accurate information and perspectives.

Do better together

Knowledge workers improve when they can make more effective decisions using technology. These decisions are not only responsive, but also active, thanks to the predictive power of AI that can predict and adapt to a world with constantly changing variables.

When it comes to digital transformation, its impact on work is immediately understood and expected through improved speed and efficiency. But how do you improve speed and efficiency without giving employees the enjoyable and intuitive work experience they deserve and expect?

AI and human intelligence are not incompatible. They work better together.

Article translated from Forbes US – Author: Dave Wright

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