Digital conversion: “Tracking the good practices of others does not work”

Where are the companies in terms of digital transformation?

The degree of maturity varies greatly depending on the size of the organization. Since the beginning of the digital transformation, which began less than ten years ago, leaders, mainly large groups and start-ups, have taken the lead. It embraces the concepts, principles and methods of doing computer science. Their response has benefited others, who have followed in their footsteps, trying to avoid mistakes made by pioneers.

Yet, we are only at the beginning of the journey, as we are entering a new era. After the revolution of PCs, servers, internet, applications and web services, we are entering the age of artificial intelligence, edge computing and computing ‘as a service’, that is – we no longer consider cost. Ownership but rather operation costs. It captures the entire digital heritage and recreates it to make it even faster.

What is changing in this new era?

On the one hand, we are in the midst of the advent of IoT (Internet of Things) which makes it possible to interconnect devices. But also individuals. On the other hand, we are at the dawn of 5G. Today, the network level may seem sufficient, but when it comes to literally extending to support loads of applications, it will no longer be.

It will also encourage new uses and hence new requirements and make it possible to take full advantage of the benefits of 5G IoT. Finally, “Cloud Computing” is the third pillar of this new phase of transformation.

How can companies optimize their conversions by making the most of Cloud Solutions?

After all, this transition must be structured by studying each one’s strategy and business objectives. First, it involves the modernization of infrastructure so that they are more active in meeting current and future needs. Then comes the transformation of the ecosystem of applications: now, they must be updated and maintained on a continuous basis, which implies new management.

Then, the conversion necessarily creates a cyber security strategy. And, finally, what we call the “labor force” should not be excluded, that is, the employees who have to face these new processes and ways of working.

What is the effect of this movement on the employees?

As teams no longer function as before, the dynamics of change with the epidemic have accelerated considerably. From now on, users must be able to work anywhere, with any equipment and in complete safety. This is why security is one of the most important pillars of digital transformation.

Users must be able to work anywhere, with any equipment and in complete security.

Suffice it to say that it is a question of organization and process, but above all it is a question of a changing mindset. Faced with this new generation of collaborators, the infrastructure and applications must be agile, that is, they must be able to adapt themselves to the prerequisites of the moment. Another effect on human resources: automation that allows lower cost – added work assigned to the machine.

Have small businesses caught up?

It turns out that less than 20% of companies have successfully completed their conversions, but these are mainly large groups and start-ups. This success is due to a roadmap from the beginning of the digital shift and a proactive strategy for change that follows a clearly defined purpose.

With this vision, many SMEs do not have it. And copying the good practices of others does not work. Thus, according to an IDC survey, it appears that 80% of SMEs who took to the cloud in 2018 fell behind in 2021. Proof that every transformation must be accompanied by rule.

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