Fatigue, the new disease of the decade?

Who doesn’t have to spend 50 days jumping from one meeting to another hearing “your camera off” or “you’re silent”? Or, wait 5 minutes for everyone to connect

Who doesn’t have to spend 50 days jumping from one meeting to another hearing “your camera off” or “you’re silent”? Otherwise, wait 5 minutes for everyone to connect, or leave in a hurry so as not to miss the next video?

Technology has saved many businesses and jobs in the last three years by enabling future-proof communication beyond the traditional office straight jacket. But with that comes new illnesses that affect quality of life at work, such as fatigue, which affects 37% of regular telecommuters, according to Pew Research.

Why meetings have become so limited

Arriving late for a video conference, although no longer required to travel physically, is now commonplace. Subsequent meeting submissions (+ 252% from February 2020 according to Microsoft), lack of notifications or visibility, the need to push between different work or time zones are all provocative reasons. Technology can also be a source of complexity: navigating from one tool to another, installing new software, getting acquainted with different interfaces or configurations … elements that add to the accumulated stress and delay.

It is impossible to be everywhere, to participate in all discussions. According to Otter, senior executives spend 50% of their time in meetings. This overlap occurs when collaborating across multiple time zones, appearing at the last minute or just outside of work hours. In addition to fatigue, there is the fear of losing important information.

What if the answer to these negative effects is that smart technology, closer to our needs, is more suited to our new communication habits?

AI to alleviate employee illness

The business world has shown a growing interest in artificial intelligence in recent years. Whether it’s improving processes, managing customer relationships, or predicting, AI is increasingly integrating into the day-to-day life of companies with the dual goal of increasing their productivity and making employees’ lives easier. This same logic applies to the world of communication and collaboration.

When a meeting is much longer, which is at the same time outside of another important discussion or work time, participants now have a choice, thanks to the AI-generated summary. Instead of viewing the entire recording of the discussion, each recorded meeting is available for quick access in a variety of formats: full transcript, summary in text or video format, and navigation through the topics discussed.

With the summary, the user now has access to the most important points and a very short version of the decisions made during the discussion, which are automatically selected by AI. This summary, accessible via mobile, allows participants and absentees alike to have an overview as well as a specific record of the discussion.

To go further, you can access the entire discussion in text format so that it can be read quickly and diagonally, or go into detail if necessary. Thanks to the tags representing the most important issues, it is also possible to navigate the video the way someone would do with the chapters, just to see what is important to us.

We now live in a hybrid world and a significant portion of our communication is conducted online, with the risks involved. Artificial intelligence makes it possible to eliminate these evils by increasing the productivity of everyone and making the experience more enjoyable for the users. Instead of becoming an enemy, technology thus becomes an ally in responding to new challenges around quality of life in the workplace.

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